WEBVTT 00:00.000 --> 00:04.720 Hi, everyone. This video will show you how the teacher and student-doubt workflow 00:04.720 --> 00:09.600 works from start to finish. Understanding this process will help students get their questions 00:09.600 --> 00:15.040 answered quickly and help teachers manage queries more effectively. We'll break this down into two 00:15.040 --> 00:21.200 parts to make it easy to follow. First, we'll look at part one, the student's workflow, where you'll 00:21.200 --> 00:27.200 learn how students can access and submit their doubts. To access the doubt submission form, 00:27.200 --> 00:33.040 start by clicking on Quick Actions in the left navigation menu. Select Ask from your teacher 00:33.040 --> 00:39.280 from the options that appear. Once the My Doubt page opens, click the Submit a New Doubt button 00:39.280 --> 00:44.320 to begin asking your question. The doubt submission form is now open and ready. 00:46.240 --> 00:50.080 Let's move to submitting a new doubt, where we'll fill in the required details. 00:51.200 --> 00:55.200 To submit a new doubt, click into the subject field that appears in the modal. 00:56.160 --> 00:59.200 Type a clear subject line that summarizes your question. 01:06.480 --> 01:12.080 Click into the description area and provide detailed information about your specific problem or question. 01:25.520 --> 01:33.760 Once you've filled in both fields, hit the Send to Teachers button to submit your doubt. 01:34.880 --> 01:40.080 Your doubt has been successfully submitted and shows an open status, meaning teachers can now 01:40.080 --> 01:46.160 see and respond to your question. Let's move to the teacher's workflow and locate the students 01:46.160 --> 01:52.080 query. To locate the students query, we'll switch to the teacher's dashboard where you can manage 01:52.080 --> 01:58.560 all student submissions. Click on Student Queries in the left navigation menu to access all pending 01:58.560 --> 02:05.200 student questions. Once the page loads, select the newly submitted query to review the students 02:05.200 --> 02:11.360 question and begin your response. We have successfully located the students query in the system. 02:13.440 --> 02:17.200 Let's move to the next step, which is to reply to and resolve the query. 02:18.160 --> 02:22.720 To reply to the students query, click in the reply to student text box. 02:23.920 --> 02:35.920 Type your response to help the student with their question. 02:36.480 --> 02:51.040 Check the mark as resolved checkbox to indicate this query will be resolved. 02:52.160 --> 02:54.480 Complete your message with any additional details. 02:59.760 --> 03:03.600 Click Send reply to submit your response to the student. 03:06.240 --> 03:12.080 The page updates to display your reply and the query status automatically changes to resolved. 03:13.200 --> 03:16.240 You've just wrapped up replying to and resolving student queries. 03:17.040 --> 03:22.480 That covers the complete teacher doubts workflow. You're all set to manage student questions smoothly 03:22.480 --> 03:30.640 now.